Legal Terms

Terms of Sale

Last updated: April 7, 2023

These Terms and Conditions of Sale, hereinafter referred to as “T&C”, are entered into between:

Maxence Champy, Individual Entrepreneur, registered with the Reims Trade & Companies Register under number 897 392 007, located at 11 rue aux planches, 51120 SEZANNE, hereinafter referred to as the "Vendor" as Party of the first part; and the customer, a natural person, hereinafter referred to as the "Customer", as Party of the second part.

The Vendor is the owner and publisher of the sales website accessible at www.notepan.fr, hereinafter referred to as the “Website”, through which the Vendor sells subscriptions and end-user licenses for the software called Notepan, hereinafter referred to as the “Software”. These Terms and Conditions govern the contractual relationship between the Vendor and the Customer and define the rights and obligations of the Parties with regard to these sales. Please read them carefully.

1. Legal notice

In accordance with Law No. 2004-575 of 21 June 2004 on Confidence in the Digital Economy, we inform you that:

The Website is edited and published by Individual Entrepreneur Maxence Champy, of French nationality (France), born on 01/03/1994, registered with the Reims Trade & Companies Register under the number 897 392 007 R.C.S Reims, whose head office is : 11 rue aux planches 51120 SEZANNE. The director of publication is Maxence Champy.

The Site is hosted by Microsoft Azure France :
37 Quai du Président Roosevelt
92130 ISSY-LES-MOULINEAUX

You can contact the Vendor :

• By phone : +33 7 49 74 93 57
• By email : contact@notepan.fr
• By using our contact form

2. The Software

The Software Notepan is used to create, edit and read Handpan tablatures. It also enables to acces an online library to download or share tablatures. The use of the Software and its functionalities requires the Customer to create a user account and to subscribe to a membership. Some services, such as logging into your account, browsing the online library, downloading and sharing tablatures requires an Internet connection. Tablatures can be downloaded and stored on the Customer computer for offline use.

The subscription entitles the Customer to use the Software within the strict limits of the rights granted under the terms of the license agreement. In addition, tablatures accessible through the online library are not sold to you and remain the entire property of the user who has shared them.

3. Signature of the contract

The Sales Contract between the Vendor and the Customer is deemed to have been entered into at the time of the order. To place an order, the Customer follows the following steps:

1. The Customer chooses one of our subscription plan on this page. The Customer acknowledges having read the terms of the software end-user license as well as the minimal system requirements..

2. The Customer logs into his user account or create one. By creating an account, the Customer accepts our terms of use and our privacy policy.

3. The Customer provides their personal information. The Customer undertakes to provide accurate information.

4. The Customer proceeds with the payment. Before making the payment, the Customer acknowledges having read and accepted these Terms of Sale. This commitment is indicated by a warning and a link to this page.

5. Upon receipt of full payment of the order by the Vendor, the Customer is redirected to the order confirmation page. A receipt is sent to his email, and he can access the invoice from his account settings page. The Customer can then download and use the Software without restriction, for the duration allowed by its subscription plan.

The Contract is deemed concluded between the Vendor and the Customer upon receipt by the Vendor of the full payment of the order.

4. Prices

The prices of the subscriptions are freely set by the Vendor. The applicable prices are those in effect at the time of the subscription, as indicated on this page. In any event, the total amount due is indicated to the Customer prior to the validation of his order and his payment. The prices are indicated in euros, all taxes included.

The Vendor may change the price of the subscriptions, at any moment and for any reason; however, any price changes will apply no earlier than 30 days following notice to the Customer. If the Customer does not wish to accept the price change, he can cancel his subscription before the change takes effect.

The Vendor cannot be held responsible or liable for any duties and taxes that may be due under any foreign regulations applicable to the Customer. The Customer undertakes to pay these duties and taxes, and to guarantee and hold the Vendor harmless as such.

5. Subscription period and Cancellations

The subscription starts immediately after validation of the payment by the Customer. The Customer will be billed in advance on a recurring and periodic basis, monthly or annually, depending on the chosen subscription plan. At the end of each subscription period, the Subscription will automatically renew under the exact same conditions unless the Customer or the Vendor cancels it.

You may cancel Your Subscription at any time through Your account settings page or by contacting the Vendor. The Customer will be able to access the Software and its functionalities until the end of his current subscription period.

Should automatic billing fail to process for any reason, the Vendor will have the right to cancel the subscription associated with the Customer's Account.

6. Payment

The Customer can use the following payment methods:

• Stripe (only the credit card option is available): The Customer enters the required informations and validates their payment. This step is only necessary for the first period of the subscription, as future periods will be charged automatically.

The Customer acknowledges that they are the legal and authorised owner of the credit card used at the time of payment for the order.

Once full payment of the order has been confirmed, the order amount is immediately debited. The Customer who validates the payment authorises the Vendor to deduct the total amount of the order, and irrevocably commits to payment. BY SUBSCRIBING AND PROVIDING THEIR PAYMENT INFORMATIONS, THE CUSTOMER ACCEPTS BEING CHARGED PERIODICALLY (EITHER MONTHLY OR ANNUALLY DEPENDING ON THE SUBSCRIPTION PLAN).

In case of non-payment, the Customer is informed and the Sale Contract is not concluded.

7. Delivery

The Software is available as a direct download. The Customer can, at any time, download the Software from one of this page:

• From the download page
• From his account settings page
• From the accepted payment page displayed after the order has completed.

The Customer can access the services and functionalities of the Software right upon receipt of full payment of the order by the Vendor.

8. Refunds

A free, 14 days trial version is available on the Website so that the Customer can try the Notepan Software before making the purchase. We invite the Customer to test the software before subscribing, to ensure that it meets their expectations. All Notepan features are available in this trial version.

Since a trial version is available, request for refunds will not be accepted. For informations or questions regarding our Customer Service, please join us:

• By email : contact@notepan.fr
• Via our contact form

9. Guarantees

The Vendor is bound by legal guarantees as provided by the French law in force.

In addition, the Vendor is also bound by a guarantee of conformity as provided for in Articles L217-4 et seq. of the French Consumer Code, as well as a guarantee against hidden defects as provided for in Articles 1641 et seq. of the French Civil Code, in case of non-compliance or hidden defects of the Software.

To implement legal guarantees under the conditions provided by law, the Customer may contact the Vendor with the contact informations provided in the "1. Legal notice" section.

10. Governing law and dispute

These Terms and Conditions of Use and Sale are subject to French law. The execution and interpretation of these Terms and Conditions fall within the jurisdiction of the French courts. In case of any dispute, and if no amicable solution through mediation can be sought, the dispute shall come under the sole jurisdiction of French courts. If the Customer is located in UE, he can also use the Platform for Online Dispute Resolution.